Our founding purposes at La Berceuse Resort and Villa are commitment to holistic wellbeing, among customers, staff and the communities where we operate. While the world is shifting as we try to find a 'new normal' in these exceptional times, our core philosophy towards proactive wellness isn’t changing: it has just never been more front of mind.
On property, we will continue to adjust measures to remain in line with different government guidelines – including social distancing and temperature monitoring. If we are in any doubt about a local government’s approach, we will always go further to ensure the safety of staff and guests. This includes exceptional protocols on sanitisation per the best-in-class standards that we subscribe to as a company.
More than ever, we will be encouraging guests to deepen their journey in proactive wellness with our immune-boosting cuisine, targeted fitness and results- driven treatments.
Measures to support you
At our property, we have put in place precautionary measures to ensure the health and safety of our guests and staff. These include:
- Temperature monitoring for guests and staff
- The enforcing of safe distancing measures throughout our properties, including managing spaced seating in our restaurants, limiting guest numbers in pool and and public area
- Elevation of our cleaning standards to ensure all areas are consistently and continuously sanitised
- Hand sanitiser gels made available in all public spaces
- The serving of a la carte offerings only in our restaurants, with no buffets or share dishes.
At La Berceuse Resort and Villa, we are committed to supporting you. To deliver on our promise of upholding your travel plans during this global crisis, we have updated our cancellation policy as below:
If you need to adjust a reservation made through another travel site or agency, please contact them directly for assistance.
At La Berceuse Resort and Villa we want to make your trip as safe and enjoyable as possible. When you are ready to travel, we’ll be waiting with meaningful, memorable experiences for all who stay with us.